| Cat |
Service |
Onsite Price |
Shop Price |
Add-on Price |
 |
Network Setup
Setup up to 2 wired/wireless devices into a network with File sharing, print sharing. Network will be secured.
(Devices can include computers, access points, routers, print servers, printers, etc. Add additional devices for $50. Hardware not included) |
$150.00 |
N/A |
N/A |
Computer Network Setup
Setup computer to connect to a wired/wireless network. Includes Set up file and print sharing between two computers. Additional
computers add $50.00 per computer. Does not include program installation or data transfers |
$50.00 |
N/A |
$40.00 |
Wireless Security Setup
Analyze client’s wireless network and secure it. Setup includes up to 3 devices. (additional devices cost $25) |
$75.00 |
N/A |
$50.00 |
Network Troubleshooting and Repair
Troubleshoot and repair issues with network (Loss of connection, faulty hardware, invalid passwords, misconfigured firewalls) |
$100.00 |
$50.00 |
N/A |
ISP Support
Find out what ISPs are available in client’s area, get pricing, present to client and help client with setup of internet.
(Does not include setting up the computer onto the Internet connection) |
$50.00 |
$50.00 |
$50.00 |
 |
New Computer Setup
Setup a new computer. Plug in all devices, install updates, update drivers, activate Windows, create user accounts, configure
internet connection, join to network* |
$125.00 |
$100.00 |
N/A |
Malware Cleanup
Scan and wipe all viruses, spyware and adware. (Does not Include software) |
$100.00 |
$75.00 |
$50.00 |
Secure Computer
Install security updates, install Anti-Virus and Anti-Spyware software. Scan for and remove viruses, spyware and Adware
(Software included) |
$200.00 |
$125.00 |
$75.00 |
Computer Optimization
Perform routine maintenance on computer, defragment your hard drive, speed up boot times, delete unwanted files, and install the
most recent security updates, make recommendations for upgrades |
$150.00 |
$75.00 |
$50.00 |
 |
Computer Diagnostic
Perform multiple tests to provide an accurate diagnosis of computer and recommend best course of action. (Client should know
from here if its going to be a Basic Computer Repair or an Advanced Computer Repair) |
$25.00 |
$25.00 |
N/A |
Basic Computer Repair
Diagnose and Repair computer of basic software issues. Can include software conflicts, damaged files, damaged programs, driver
updates, reinstall of software. Does not include trouble major operating system issues or hardware issues. (Includes a free
computer cleaning) |
$120.00 |
$100.00 |
N/A |
Advanced Computer Repair
Operating system repair, software updates and secure computer, may require work done at Rocklin Systems tech bench. (This repair
is used for RAID issues, hardware failures, OS repairs) (Includes a free computer cleaning) |
$250.00 |
$210.00 |
N/A |
Computer Cleaning
Clean out computer cases, Optical drives, fans, power supply and wipe down all cards and other devices (Can only be performed at RS Shop) |
N/A |
$20.00 |
Free |
 |
Operating System Install/Upgrade
Installation or upgrade of Operating System. Includes all patch updates, drivers and user accounts |
$225.00 |
$120.00 |
N/A |
Software Installation
Installation and brief training of one software title. Includes configuration of software (ie e-mail client software) Software
not included. |
$50.00 |
$50.00 |
$25.00 |
Software Suite Installation
Installation of one software bundle/suite. (i.e.. Microsoft Office, Adobe Creative Suite) |
$75.00 |
$75.00 |
$50.00 |
 |
Hardware Install
Installation of one piece of computer hardware (i.e.. Video card, sound card, controller card, processor, memory. Does NOT
include motherboard) (For motherboard install add $50.00) |
$75.00 |
$50.00 |
N/A |
MP3 Setup and Training
Setup one MP3 device and associated software, train client how to use. (Device Not Included) |
$100.00 |
$75.00 |
N/A |
| Peripheral Setup
Install one device (i.e., printer, scanner, digital camera) and teach client how to use |
$100.00 |
$75.00 |
$50.00 |
 |
One Time Data Backup/Transfer
Backup up to 8.5GB of client data to a DVD. (DVD Included, add additional 8.5GB for $50.00 |
$100.00 |
$75.00 |
N/A |
Automated Backup Setup
Installation of backup device and software. Configuration of backup job (Device Not Included) |
$100.00 |
$75.00 |
$50.00 |
Basic Data Recovery
Recover files from a crashed hard drive, deleted files. (Software Recovery) (Free scan of drive to see if files can be recovered) |
N/A |
$125.00-$300.00 |
N/A |
Advanced Data Recovery
Recover files from a drive the is unaccessible through normal means (Hardware Recovery) (Free scan of drive to see if files can be recovered) |
N/A |
$600.00-$2800.00 |
N/A |
